Please read these Terms and Conditions ("Terms") carefully before using the AiEnvoy AI SaaS service and its dedicated dubbing platform, DubEnvoy (collectively, the "Service"), provided by AiEnvoy ("we" or "us").
By accessing or using any part of the Service, including the DubEnvoy platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service.
1. Use of Service
1.1 Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract with us. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
1.2 Access and Availability
Access to the Service is subject to availability, and we reserve the right to modify, suspend, or discontinue the Service at any time without prior notice. We will not be liable if the Service becomes unavailable for any reason.
1.3 User Account
In order to access certain features of the Service, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or breach of security.
1.4 Voice Content Responsibility
The Service is a powerful tool designed to create music and audio using your own voice. By using the voice input feature, you explicitly represent and warrant that you have all necessary rights, licenses, consents, and permissions to use and submit the voice data, including, but not limited to, the voice of any individual other than yourself. You agree that you will not use the voice of any person without their explicit and legally binding consent.
AiEnvoy takes intellectual property and personal rights seriously. We do not screen or monitor the voice content you submit for copyright or likeness violations. You, and not AiEnvoy, are solely responsible for any content (including voice input) you generate through the Service and for ensuring it complies with all applicable laws, including those related to copyright, privacy, and publicity rights. By focusing on responsible use, you help us maintain a creative and legal platform for everyone.
You agree to indemnify, defend, and hold harmless AiEnvoy from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or in connection with your use of voice content that infringes upon the rights of any third party. We reserve the right to immediately suspend or terminate your account if we suspect or are notified of unauthorized use of a third party’s voice.
1.5 Video and Audio Dubbing Service
The Service includes a dubbing feature that allows you to upload video files or record live audio to be translated and synthesized into other languages ("Dubbing Service"). You represent and warrant that you own or have obtained all necessary legal rights, licenses, and permissions to the original audio and video content you upload for translation.
This includes, without limitation, the right to create derivative works (translations) and the right to use the voices and likenesses contained within the source file. You are strictly prohibited from using the Dubbing Service to translate copyrighted media (e.g., movies, television shows, or music) for which you do not hold explicit written permission from the rights holder. AiEnvoy is not responsible for any copyright or likeness infringements resulting from your use of the Dubbing Service.
1.6 Content Ownership and License
User Ownership of Content: As between you and AiEnvoy, you retain all intellectual property rights in the Voice Content (the input audio/voice data you submit) and the Generated Content (the music, audio, or other media output created by the Service based on your input).
License to AiEnvoy: By submitting Voice Content or creating Generated Content through the Service, you grant AiEnvoy a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Voice Content and Generated Content solely for the purposes of operating, promoting, and improving the Service, including training our underlying AI models and algorithms. This license survives the termination of these Terms.
1.7 Account Deletion and Data Retention (GDPR)
In accordance with GDPR and applicable privacy regulations, you have the right to request the deletion of your account and associated personal data. You may exercise this right by contacting us at apps@aienvoy.dev.
Upon a valid request for deletion or upon the termination of your account, AiEnvoy will flag your data for removal. All account information, including Voice Content and Generated Content, will be permanently purged from our active servers within 90 days. Please note that some information may persist in encrypted backups for a limited time until those backups are overwritten in the normal course of business.
1.8 DMCA / Takedown Notice Policy
AiEnvoy respects the intellectual property rights of others and is committed to following all applicable laws, including the Digital Millennium Copyright Act (DMCA). If you believe any content on the Service infringes upon your copyright, please send a formal takedown notice to us at dmca@aienvoy.dev. We will investigate all claims and take appropriate action, including removal of infringing content and termination of repeat infringers, as required by law.
2. Fees and Payment
2.1 Subscriptions and Auto-Renewal: Certain features of the Service are available via a paid subscription. By signing up for a subscription, you agree to pay the fees associated with your chosen plan. Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless you cancel your subscription through your account settings before the renewal date.
2.2 Free Trials: We may offer subscriptions with a free trial period. If you do not cancel your subscription before the end of the trial period, you will be automatically charged the applicable subscription fee for the next billing cycle.
2.3 Subscription Credits: Subscription plans provide a specific number of credits per billing cycle. Unused subscription credits expire at the end of each billing cycle and do not roll over. Any unused credits at the time of renewal or cancellation are considered invalid and will be forfeited.
2.4 Lifetime Credits: We may offer "Lifetime Credits" for purchase. Unlike subscription credits, Lifetime Credits do not expire and remain available in your account until used, subject to the active maintenance of your account and the continued availability of the Service.
2.5 Refunds: Except as required by law, all fees and credit purchases are non-refundable. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period.
3. Intellectual Property
3.1 Ownership: We retain all rights, title, and interest in and to the Service, including any intellectual property rights associated with the Service. You acknowledge that the Service contains proprietary information and materials protected by applicable intellectual property laws.
3.2 License to Use: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service solely for your personal or internal business purposes.
3.3 Restrictions: You may not modify, reproduce, distribute, create derivative works, reverse engineer, or attempt to gain unauthorized access to the Service. Any unauthorized use of the Service may violate applicable laws and result in the termination of your access to the Service.
4. Disclaimer of Warranties
4.1 The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. You acknowledge that your use of the Service is at your own risk.
4.2 We make no guarantees or representations regarding the accuracy, reliability, or completeness of any content available through the Service or the results obtained from using the Service.
5. Limitation of Liability
5.1 To the fullest extent permitted by applicable law, in no event shall AiEnvoy or its affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use of the Service.
5.2 We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, fire, flood, or other natural disasters.
6. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of United States. Any dispute arising out of or in connection with these Terms shall be resolved exclusively through binding arbitration in accordance with the rules. The seat of arbitration shall be United States.
7. Modifications to Terms
We reserve the right to modify or replace these Terms at any time without prior notice. Your continued use of the Service after any such changes shall constitute your acceptance of the modified Terms.
8. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at apps@aienvoy.dev.