Privacy Policy

Last updated: 08-05-2026

This Privacy Policy explains how AiEnvoy ("we" or "us") collects, uses, and shares your personal information when you use our AI SaaS service, including our primary platform (AiEnvoy) and our specialized video/audio dubbing service (DubEnvoy), collectively referred to as the "Service".

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of your personal information as described in this policy. If you do not agree with the terms of this policy, please do not use the Service.

1. Information We Collect

1.1 Account Information

When you register for an account, we collect personal information such as your name, email address, and billing information (processed via our third-party payment providers).

1.2 AI Generation Data (Prompts and Media Assets)

When you use our AI content generation features (video generation, music creation, voice synthesis, dubbing, image generation, or text generation), we collect the specific content data you provide, including:

We only collect and transmit this data after obtaining your explicit permission in the app. This data is used exclusively to transmit to our selected AI models to generate your requested content. We and our third-party AI providers will not use your personal data, prompts, or uploaded assets to train foundational AI models.

1.3 Usage Information

We may collect information about how you use the Service, such as the features you access, the prompts you enter, the duration of your usage, and technical data like your IP address and device type. This is used to improve the Service and maintain security.

1.4 Third-Party Social Media Authentication

If you choose to log in to the Service through third-party authentication providers (such as Google or Apple), we receive limited profile information from those providers, which may include your name, email address, and profile image. Any information that such authentication provider shares with us will be governed by this Privacy Policy. We do not receive or store your social media passwords.

1.5 In-App Purchase Information

When you make in-app purchases (e.g., subscriptions, credit packs), we collect related order information, including IP address, unique device identifier, order number, transaction time, product category, and product price. Payment details are processed directly by our third-party payment providers and are not stored on our servers.

1.6 Advertising and AdMob Data Collection

Our Service uses Google AdMob to display personalized advertisements. When you view ads, Google and AdMob may collect and use certain data about you, including:

This data is used by Google and AdMob to deliver personalized, interest-based advertisements tailored to your preferences and behavior. For more information about how Google uses your data, please see Google's Privacy Policy.

2. How We Use Your Information

2.1 Provide and Improve the Service

We use your information to generate the AI content you requested. For example, your text prompts and uploaded media are processed by third-party AI services to generate videos, music, or images; your voice input is used to generate synthesized speech; and your uploaded videos are processed for translation and dubbing. We may use anonymized, aggregated usage analytics to improve the Service, but we do not use your personal content, prompts, or media assets to train or fine-tune AI models.

2.2 Communication

We may use your email address to send you Service-related updates, invoices, and promotional materials. You can opt out of promotional emails at any time by following the unsubscribe instructions.

2.3 Promoting Safety and Security

We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

2.4 Serving Personalized Advertisements

We use information about your usage patterns, location, device, and interests to serve you with personalized advertisements through Google AdMob. This helps us monetize the free features of the Service while ensuring you see ads that are relevant to you.

3. How We Share Your Information

3.1 Sharing with Third-Party AI Services (Data Transmission)

To provide you with advanced AI video, audio, music, and image generation features, we need to send specific user data to third-party artificial intelligence service providers to process and generate your requested content. This data includes Text Prompts (descriptive text you input) and Media Assets (images, video clips, or audio files you upload). We will always ask for your explicit permission within the app before sharing this data.

Upon your explicit consent, we may share this data with the following recipients:

3.2 Equal Protection Confirmation

We confirm that AiEnvoy has thoroughly reviewed the privacy practices of our AI partners listed above. We guarantee that any third party the app shares data with provides the same or equal protection of user data as stated in this Privacy Policy. Your data is strictly encrypted during transmission. Third-party providers are strictly limited to using your data solely for fulfilling your instant generation requests and are prohibited from retaining it or using it for unauthorized purposes.

3.3 Other Service Providers

We share your data with trusted third-party providers who assist in operating our Service, including:

These providers are contractually obligated to protect your data and are prohibited from using it for their own purposes.

3.4 Third-Party Social Media Platforms

If you choose to share your generated content to third-party platforms (such as TikTok, Instagram, or other social media services), or use our social media posting features, we may transmit your content to the following services on your behalf:

You are responsible for ensuring that any content you share to third-party platforms complies with local laws and the community guidelines of those platforms. Any information shared with these platforms is also governed by their respective privacy policies.

3.5 Advertising and Interest-Based Ads

Google AdMob and Google may share your data with other advertisers, advertising networks, and data analytics companies to deliver targeted, interest-based advertisements. Your data is used to create audience segments and deliver relevant ads based on your interests, demographics, and behavior. If you do not want to see personalized ads, you can opt out through your device settings (see "Your Choices" section below).

3.6 Legal Compliance

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others. It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

4. Data Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your personal information and media files. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect.

5. Data Retention and Deletion

We retain your personal information for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. If you request account deletion, all associated personal data, including Voice Content and Generated Content, will be permanently purged from our active systems within 90 days. Some information may persist in encrypted backups for a short period until they are overwritten.

AI-generated content and uploaded media assets used for processing are not retained by our third-party AI providers beyond the time necessary to fulfill your immediate generation request.

6. Children's Privacy

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal data from children under the age of 16 (or the equivalent minimum age depending on the jurisdiction). If we learn that we have collected the personal data of a child under 16, we will take steps to delete the data as soon as possible. Please immediately contact us at apps@aienvoy.dev if you become aware that a child under 16 has provided us with personal data.

7. Your Choices - Advertising Preferences

Opting Out of Personalized Ads: You can control whether Google and AdMob serve you personalized ads by adjusting your device settings:

Google's Ad Settings: You can also manage your Google ad preferences and opt out of interest-based advertising at adssettings.google.com.

Please note that opting out of personalized ads does not mean you won't see ads; you will still see non-personalized ads based on your current activity and general content you're viewing. However, disabling personalized ads may impact the quality and relevance of the ads you receive.

8. Third-Party Websites and Services

Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Policy applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

9. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

To exercise these rights, please contact us at apps@aienvoy.dev. We will respond to your request within 30 days.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to keep pace with new technologies, industry practices, and regulatory requirements. Any changes will be effective immediately upon posting. Your continued use of the Service after the effective date means that you accept the revised Privacy Policy. We recommend checking this page periodically for updates.

11. Contact Us